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Orders

Can I cancel or edit my order?

Unfortunately, no. Once you've placed an order, it's pretty much a done deal. We work super fast here, so there's not much wiggle room to make changes or cancel your order. As soon as you hit that "submit" button, your order zooms into our shipping a

Do you accept returns?

At Every Man Jack, we recognize that individual preferences vary, and we are committed to ensuring you discover the perfect scent that you're completely in love with. Should you feel we're not the right fit, worry not! We're more than willing to proc

Do you have a satisfaction guarantee?

At Every Man Jack, we recognize that individual preferences vary, and we are committed to ensuring you discover the perfect scent that you're completely in love with. Should you feel we're not the right fit, worry not! We're more than willing to proc

If I want to return and get refunded for an order that includes a free gift, can I keep the free gift?

If the refunded amount brings your order value total below the threshold required to receive the free gift, you will be charged the retail price of the free gift if you choose to keep the free gift item.

I recently had a product delivered and it was incorrect. Now what?

Please contact us right away at [email protected], include your order number and details about what's wrong, - and we'll do our best to help you out. Also, if you opted in for Green Shipping Protection at checkout - you can file a claim at reorde

Oops! My shipping address is incorrect. Can this be changed?

Unfortunately, no. Once you've placed an order, it's pretty much a done deal. We work super fast here, so there's not much wiggle room to make changes to or cancel your order. Once you receive the tracking information, we suggest contacting the carri

How do I use my Green Shipping Protection?

if you opted in for Green Shipping Protection at checkout, it's super easy to get a damaged or lost order re-shipped - you can file a claim at reorder.corso.com or by email at [email protected].

How can I see my previous order history?

It's easy to see your previous order history! Just log in to your account by clicking the Account Icon in the menu. Then log in by entering your email address, you'll be sent a 4 digit code to your inbox with your login code (no need to remember a pa

How do I make an account?

It's easy! First, click the Account Icon in the menu bar. You will then see this Account Signup/Login pop up, enter your email and you will be sent a 4 digit code (no need to set and memorize a password). Your new account is the perfect place to trac

Is there a customer support phone number?

Yes, you can reach us via phone at 1-877-875-5225. If an Agent is unavailable please leave a message and an Agent will call you back or contact you at the provided email address.