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Rewards

Rewards

How do I see how many points I have accumulated?

Just sign in to your account and navigate back to the Rewards page. Scroll down to the Rewards Activity section or click the Rewards pop-up button on the bottom left of the page. Points earned by placing an order typically appear in account 3 days af

How does the referral program work?

Navigate to the bottom of the rewards page and the Refer a Friend section. Enter your email address to receive your personal referral link, which you can share with friends and family so that they can claim $15 off an order over $40. Once they redeem

I’ve placed orders in the past, did I earn points for those?

If you’re already a customer, you should have 5 points in your account from when you made an account. Points for purchases made and actions taken began accruing on June 1, 2023.

What happens if I get a refund for an order? Do I keep my points?

No. when a product is returned and refunded, any earned points associated with that order will be voided.

Are there any limitations when I redeem my rewards?

Yes, you are only able to redeem your points on orders over $40. The rewards are not applicable to Bundles, Gifts, and Kits.

Do my rewards expire?

Points and rewards are earned and expire on a rolling year basis.

Can I combine rewards with other promo codes?

No. Only one discount code can be applied to an order.

How do I earn rewards on my birthday?

It's easy! Make sure you're logged in, then navigate to the Rewards page. Enter your birth date. Please note that the system has fraud prevention measures in place that blocks customers from receiving birthday points if their birthday is within 1 mon

How long does it take for my rewards points to be added to my account?

It typically takes 3 days, from the time you place your order!